Website Visitors

Like most website operators, SentryShieldUSA.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. SentryShieldUSA.com’s purpose in collecting non-personally identifying information is to better understand how SentryShieldUSA.com’s visitors use its website. From time to time, SentryShieldUSA.com may release non-personally-identifying information in the aggregate, e.g., by publishing a report on usage trends of its website.

SentryShieldUSA.com also collects potentially personally-identifying information, such as Internet Protocol (IP) addresses for logged in users and for users leaving comments or reviews on SentryShieldUSA.com. SentryShieldUSA.com only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter and product reviewer IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to SentryShieldUSA.com’s websites choose to interact with SentryShieldUSA.com in ways that require SentryShieldUSA.com to gather personally-identifying information. The amount and type of information that SentryShieldUSA.com gathers depends on the nature of the interaction. Those who engage in transactions with SentryShieldUSA.com are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, SentryShieldUSA.com collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with SentryShieldUSA.com. SentryShieldUSA.com does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Protection of Certain Personally-Identifying Information

SentryShieldUSA.com discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on SentryShieldUSA.com’s behalf or to provide services available at SentryShieldUSA.com’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using SentryShieldUSA.com’s websites, you consent to the transfer of such information to them. SentryShieldUSA.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, SentryShieldUSA.com discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when SentryShieldUSA.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of SentryShieldUSA.com, third parties or the public at large. If you are a registered user of an SentryShieldUSA.com website and have supplied your email address, SentryShieldUSA.com may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with SentryShieldUSA.com and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. SentryShieldUSA.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. SentryShieldUSA.com uses cookies to help SentryShieldUSA.com identify and track visitors, their usage of SentryShieldUSA.com website, and their website access preferences. SentryShieldUSA.com visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using SentryShieldUSA.com’s websites, with the drawback that certain features of SentryShieldUSA.com’s websites may not function properly without the aid of cookies.

Business Transfers

If SentryShieldUSA.com, or substantially all of its assets, were acquired, or in the unlikely event that SentryShieldUSA.com goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of SentryShieldUSA.com may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by SentryShieldUSA.com and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, SentryShieldUSA.com may change its Privacy Policy from time to time, and in SentryShieldUSA.com’s sole discretion. SentryShieldUSA.com encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a SentryShieldUSA.com account, you should also check your blog’s dashboard for alerts to these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Customer Security

Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

General Policy

All prices and specifications are subject to change without notice. Prices are final as of time of an order. By purchasing from SentryShieldUSA.com, you acknowledge that you have read and agreed to all terms and conditions stated on SentryShieldUSA.com. All brands, product names, product depictions and materials appearing on SentryShieldUSA.com are the intellectual property of their respective owners and licensees. Product images are for representation purposes only. Actual products may have slight cosmetic differences.

Refund Policy

We offer 14-Day Money Back Guarantee on almost every product we offer. Please call customer support at 1-800-785-4209 in advance to obtain an RMA number (Return Merchandise Authorization) within 14 days of purchase date.

The buyer is responsible for inspecting their products within a reasonable amount of time, which we consider to be 14 business days from item receipt. After the inspection period, discrepancies will be resolved at the discretion of Sentry Shield and on a case by case basis.

All shipping, handling, and insurance charges are additional and non-refundable. All returns for non-defective reasons (e.g., customer changed mind, customer error) are subject to a restocking fee up to 30%. Returned products must be undamaged, clean, and in otherwise new condition with all original materials (i.e., in its original packaging with all manuals and accessories) and must be accompanied by the original invoice.

Cancellation Policy

If you have placed an order, it has not yet shipped, and you wish to cancel, please contact customer support at 1-800-785-4209. You will need your order confirmation number. Since the cancellation process may take up to 24 hours, please note that any orders that do ship in the meantime will have to be rejected and/or returned to us. Any shipping charges incurred when returning product to Sentry Shield are the responsibility of the customer. Furthermore, if received, the box should remain unopened. Once we receive the returned order, the refund will be processed within 48 hours. Shipping charge is not refundable. Thanks for your understanding and cooperation.

Shipping & Delivery Policy

All domestic orders include free standard shipping, excluding Alaska, Hawaii, and outlying territories; however, products you order will become your property upon delivery to the shipping carrier. If you receive a damaged item, please contact us within two (2) days by calling 1-800-785-4209, or by email at support@sentryshieldusa.com. If you do not contact us within this time, and the damage was caused by carrier error, you may forfeit any damage claim that you may have with the carrier. Sentry Shield is not responsible for any policies or procedures required by any shipping carrier as to damaged goods. Under normal circumstances, your item(s) will ship from our U.S. warehouse within 24-48 hours of your payment clearing. Sentry Shield only ships Monday through Friday. Any in-stock orders placed Friday through Sunday will ship the following week.

By visiting our site or purchasing any of our items, the buyer certifies they have read and agree to our terms & conditions and privacy policies.